What we do

We believe in long-term client relationships. We don't deliver a project and walk away – we collaborate with you to build your business over time, and give you the skills and expertise you need to thrive.

Who we work with

Our clients make it easy to love what we do

We've been in business since 1996, working with big (and big-ish) organizations all over North America. What do they have in common? They're doing something bold: changing how they work and communicate online.

We focus on cities and governments, transportation and transit, financial services, and post-secondary education.

  • BC Transit logo
  • City of Edmonton logo
  • City of Surrey logo
  • Fiserv logo
  • ACAD logo
  • Alberta Canada logo
  • CPA Canada logo
  • Edmonton Airports logo
  • Mackenzie Investments logo
  • Town of Ponoka logo
  • City of Red Deer logo
  • The Wharton School logo

Our partners

In friends we trust

Over the years we've become experts in four core content management technologies: OpenText Web Site Management, Drupal, Oracle WebCenter, and Ingeniux.

And while we think we’re pretty good at delivering great services, we’re also part of strategic partnerships to provide even better capabilities and capacity. These partnerships include Acquia, Eclipsys, and Alphinat.

Learn more about our partners

Our process

Tried, tested, and true

Our projects go through our patented (okay, not exactly patented) Yellow Pencil 4D Process. We get to know you through our lean discovery process, then get to work in iterative, agile design and development teams.

But don't take our word for it

Other people say so too

Here are just some of the awards and recognition we've gotten from our community over the years:

  • Canadian Advanced Technology Alliance – Salesforce.com Cloud Innovation Award, 2013
  • OpenText – Global Partner of the Year, 2011
  • MarCom – Platinum Award, Web Design, Athabasca University, 2011
  • GTEC – Web Redesign, City of Surrey, 2011
  • UBCM – Best Website, City of Surrey, 2010
  • MITX – Interactive Award, Wharton School, 2009
  • SiteCore – Best Public Sector Web Design, Edmonton Police, 2008

Our partnership with Yellow Pencil has been way more than just a vendor-client relationship. It's a lot like a hockey team actually - you get a coach, referee and teammates all rolled into one... Yellow Pencil has been all of those things for us and more. You really can't ask for more than that.

Carrie Keylock Communications Consultant, City of Red Deer